Refund & Cancellation Policy

Thank you for choosing our holistic nutrition services. To ensure clarity, time appreciation, and fairness for you and myself, please carefully review our refund and cancellation policy:

Refund Policy

  1. Full Refunds:

    • You are eligible for a full refund if you cancel your purchase within Seven (7) days from the date of purchase and only pay for the consultations received at the standard rate of $125/session. Package pricing of $100/session only applies to the full purchase of a package.

    • Refunds will be processed within 5-7 business days of receiving your cancellation request.

  2. No Refunds:

    • After Seven (7) days from the date of purchase, partial refunds refunds will be issued at 75% of the balance.

Appointment Cancellation Policy

With respect, to your time and my time, you will be receiving 3 email reminders and 1 text reminder before your appointment time. Please add your appointment to your calendar with alarms. Slowly begin to get ready 30 min. before your appointment: Grab your drink, wind down work, inform your meetings you have to leave on time, etc. 

  1. Rescheduling:

    • Appointments can be rescheduled up to 24 hours before the scheduled time without any penalty. To reschedule, please use the link provided in your confirmation email (lucidwild.as.me)

  2. Late Cancellations:

    • Cancellations made less than 24 hours before the scheduled appointment will not be eligible for a refund.

  3. No-Shows:

    • Clients who do not show up for their scheduled appointment without prior notice will forfeit their appointment and will not be eligible for a refund or rescheduling.

  4. Late Arrivals:

    • Clients who show up late to their scheduled appointment will meet for the remaining time of their appointment. If there is a cancellation after their appointment, we will try our best to squeeze you in to make up for the time lost.

How to Cancel or Request a Refund

To cancel your purchase, reschedule an appointment, or request a refund, please contact us at hellolucidwild@gmail.com with the following details:

  • Full Name

  • Appointment Date and Time

  • Reason for Cancellation (if applicable)

We appreciate your understanding and cooperation in adhering to these policies. If you have any questions or concerns, feel free to reach out to us at:

hellolucidwild@gmail.com or 415.741.1125.